Privacy Policy

Last updated: October 21, 2026

This policy explains how Kendra Trade (“we,” “us”) collects and uses your information when you visit kendratrade.store or place an order.

Information we collect

• Information you give us: name, email, phone, shipping and billing address, and messages you send to customer support.
• Order information: items purchased, order totals and payment confirmation. We do not store full card numbers; payments are handled by our payment processor.
• Cookies: essential cookies that keep your cart and checkout working.

How we use it

• To process, ship and support your orders, returns and warranty claims.
• To answer your questions and send order-related emails.
• To prevent fraud and comply with legal obligations.
• To send marketing emails only if you opt in — you can unsubscribe at any time.

Sharing

We never sell your personal information. We share only what’s necessary with service providers who help us run the store — payment processors, shipping carriers, email and website hosting — and with authorities when required by law.

Retention

We keep order records for as long as needed for accounting, tax and warranty purposes (generally up to 7 years), and delete other data when it’s no longer needed.

Your rights

Depending on where you live (including under the GDPR and California CCPA/CPRA), you may request access to, correction of, or deletion of your personal information, or opt out of marketing. Email support@kendratrade.store and we’ll respond within 30 days.

Children

Our store is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy and will post the new date at the top of this page.